Orders are typically processed within 2-5 business days from confirmed payment receipt, excluding holidays and weekends. All orders are shipped by USPS First Class Mail. .
Although every effort is made to ship orders in an efficient and cost effective manner, från krämer® is not responsible for exposure to heat during or after shipping and any changes to product that may occur as a result. No returns are accepted for changes in product due to exposure to heat, cold, humidity, or for any other reason that is not directly attributed to a manufacture defect. Returns are only accepted for manufacturer's defects, as determined by manufacturer, for unused products returned and received within 14 calendar days from the date of purchase. Return shipping costs are the sole responsibility of the customer. Refunds and credits for accepted returned products will be issued only for the cost of the product purchased, excluding shipping costs.
från krämer® products contain natural ingredients that may adversely affect those with allergies including but not limited to individuals with nut or bee allergies. från krämer® also contain essential oils and as with any products that contain essential oils, individuals should consult a physician prior to use, particularly if pregnant or nursing. från krämer® products do not contain artificial ingredients or chemicals such as those that increase a natural oil's water solubility. Because of this, från krämer® products may cause bath or shower surfaces to become slippery and as such, caution should be exercised whenever från krämer® products are used in areas where this may occur. från krämer® products also do not contain any preservatives and should be stored in a cool dark location. Shelf-life for från krämer® products is up to one year under idea storage conditions, unless otherwise indicated in the product's individual listing. från krämer® is not responsible for any exposure to heat or other elements which decrease the product's shelf-life, including during shipping. This website is for information and reference purposes only. Nothing contained in this site is intended to be used as medical advice and it is not intended to be used to diagnose, treat, cure or prevent any disease, nor should it be used for therapeutic purposes or as a substitute for your own health professional’s advice. You should consult with a health care professional before using från krämer® products. By purchasing and/or using från krämer® products, you express understanding and agreement with all of these terms and all other terms outlined in this site and release från krämer®, its owners, officers, directors, employees and agent from all liability including but not limited to use or misuse of från krämer® products. You agree to defend, indemnify and hold från krämer®, its owners, officers, directors, employees and agents harmless from and against any claims, actions, demands, liabilities, judgments and settlements, including, without limitation, reasonable legal fees resulting from or alleged to result from, use of the this site, any content or information contained on the site and any use and/or misuse of från krämer® products.